We're here to help
Questions about your shade, your order or whether it's right for your skin? Ask us. We're a small team and we read every message.
Please don't message us through PayPal. It doesn't reach our support team.
Monday–Friday, 9am–5pm ET. We usually reply within 24 hours.
Include your order number if it's about an order.
Quick answers
Where is my order?
Orders are prepared in 1–3 business days. Standard shipping arrives in 7–10 business days, Priority in 3–5. Your tracking link is in your shipping email, or use Track your order.
Can I change my address or shade after ordering?
If your order hasn't shipped yet, usually yes. Message us with your order number and the change you need, and we'll do our best.
I picked the wrong shade. What now?
Try it for 30 days. If the shade isn't right, tell us and we'll help you swap or refund, opened bottle included.
How do refunds work?
Refunds go back to your original payment method once approved. See our Refund policy for timings.
How do I use it?
Shake, dot a small amount on forehead, cheeks and chin, blend outward with your fingertips, then build a second layer where you want more coverage. Use after moisturizer and SPF.
Is it suitable for sensitive skin?
The formula is lightweight and gentle and made for all skin types. If you have a known sensitivity, patch test first and stop if irritation appears.